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- Description
- Return Policy
Welcome to our video and photography studio in the heart of our small town!
Our studio is perfect for creating high-quality content for social media, photography sessions or networking parties or meetings. Our neutral decor and ample natural light make it the perfect space to create your vision.
Our open space allows for easy movement of props and furniture, giving you the flexibility to design your space to fit your needs. Whether you're a professional photographer or just starting out, our studio is perfect for creating the content you need to take your brand to the next level.
When renting our studio, we require a deposit of 50% of the rental fee. This deposit is fully refundable up to two weeks before your rental date. We ask that you leave the space as you found it, and any damages or excessive cleaning required will result in a deduction from your deposit.
To book our studio for your next project, please contact us via email or phone. We can't wait to see what you create in our space!
Our goal is to ensure you love your HTS items and are fully satisfied with your purchase.
If you have had a change of heart or the item doesn’t work for you, you have the option to return the item for an exchange, store credit, or refund within 30 days from the purchase date in-store, or 30 days after the delivery date for shipped orders.
All items on sale and in clearance are final sale.
To be eligible for a return, items must have original tags attached, be unworn, unwashed, in original condition, and free of perfumes, pet hair and deodorant marks. Items not meeting these criteria will not be accepted.
Swimwear Policy:
• Swimwear is final sale once taken home from the store.
• If purchased online, you are welcome to try it on in-store and make any exchange or return before leaving with your purchase.
• Swimwear that is shipped directly to you is considered final sale.
Hemming Policy:
• Any pants sent for hemming are considered final sale and cannot be returned or exchanged.
Please note that intimate apparel and jewelry items are also final sale due to hygiene reasons and cannot be returned or exchanged. We appreciate your understanding.
We offer a flat rate of $12 for a return label, which will be deducted from the refund or store credit issued. Any extra charges from credit cards, Afterpay, and Sezzle are non-refundable.
If you receive a defective item, notify us via email within 3 days.
We are not responsible for damages from improper care.
Free shipping on orders over $150
30 Day Return Window
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Hometown Studio Booking
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